Stop Chasing Accounts. Start Recovering More Revenue.
RMS uses AI SMS and email to automate collections outreach and follow-ups—helping teams recover more without burning out agents or breaking compliance.
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A solution designed to streamline the collection process by leveraging technology and efficiencies
Automated
Fully automated digital communications platform that leverages AI capabilities. Increase recovery efforts while reducing the work.
Compliance
We’ve built all of the necessary guardrails to ensure we are operating in a controlled and compliant environment.
Generative AI
Fully automated digital communications platform that leverages AI capabilities. Increase recovery efforts while reducing the work.
Enhanced Strategy
Curate your message templated and develop your strategy within seconds through the power of technology.
Built on Proven Infrastructure. Designed for Collections.
RMS runs on scalable cloud infrastructure and orchestrates outbound SMS, email, and voice across multiple delivery providers. Our AI-driven workflows automate high-volume outreach while maintaining precise control over timing, compliance, and escalation
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Incoming responses are handled through a real-time AI inbox that engages accounts via SMS instantly—answering questions, confirming intent, and routing complex cases to agents. This allows your team to focus on high-value conversations instead of repetitive follow-ups.
CCAI has been instrumental in helping us expand our SMS capabilities by enabling brand and campaign registration for our third-party collection clients, giving them access to a powerful new communication channel. Their deep industry knowledge and fast, responsive support have significantly reduced our registration timelines and helped ensure compliance every step of the way. Thanks to CCAI, our clients are now seeing increased consumer contact rates and improved collection success.”
— Ryan Perry, Executive Vice President, Operations at Paydoff
Built by Collections and Compliance Veterans
RMS was created by operators who have spent decades building, running, and scaling collections technology. Our leadership team brings more than 20 years of hands-on experience across consumer and enterprise collections, with backgrounds at companies like TrueAccord, Remitter, and LiveVox.
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We don’t just understand automation—we understand the regulatory reality collections teams operate in every day. From A2P messaging requirements to CFPB guidelines and email deliverability, compliance is embedded into how RMS is designed, deployed, and managed.
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This isn’t experimental technology. It’s purpose-built recovery infrastructure created by people who know what’s at stake.