RMS

About Us

The RMS team brings extensive experience across collections, compliance, and large-scale communications technology. We’ve seen firsthand how complexity, fragmentation, and manual processes slow recovery and increase risk.

 

That experience shapes everything we build: practical automation designed to support teams, respect regulations, and deliver measurable outcomes.

RMS Expertise | CloudContactAI

Compliance Is Not an Afterthought

Collections operate under constant regulatory scrutiny. RMS is designed to support compliant outreach across SMS, email, and voice—giving teams the confidence to scale recovery while staying aligned with industry requirements.

CloudContactAI Collections and Technology

Meet Our Team

Our team brings decades of experience across collections operations, compliance, and technology. We’ve built and operated systems in complex, regulated environments—and we apply those lessons to everything we do at RMS.

 

The result is technology shaped by real-world challenges and designed to perform in production, not theory.

Teejay Clemena

Teejay Clemena

VP of Client Success